Privacy Policy

Thank you for visiting our website. Protecting your privacy is of utmost importance to us. This privacy policy aims to explain how we collect, use, store, and protect the information you provide when using our website, and it is fully compliant with relevant U.S. laws and regulations, including but not limited to the California Consumer Privacy Act (CCPA), the Children's Online Privacy Protection Act (COPPA), etc. Please read this policy carefully before using our website.​

Information Collection​

We may collect the following types of information:​

1. Personally Identifiable Information: When you register an account, place an order, subscribe to newsletters, or contact customer service on our website, we may collect your name, email address, phone number, mailing address, and other personally identifiable information. Under the CCPA, such information is considered personal information, and we will handle it in strict accordance with legal requirements.​
2. Payment Information: To complete transactions, we may collect your credit card information or other payment method-related details. However, we do not store complete credit card information, which will be securely processed by our third-party payment processors in accordance with the Payment Card Industry Data Security Standard (PCI DSS).​
3. Website Usage Information: When you browse our website, we may collect information such as your IP address, browser type, pages visited, duration of stay, and referral sources through technologies like cookies and log files to improve our website and services. Such information, if existing alone, may not constitute personal information, but when combined with personally identifiable information, we will treat it as personal information for protection.​

Information Usage​

The information we collect will be used for the following purposes:​

1. To process and complete your orders, including shipping, delivery, and providing order status updates.​

2. To communicate with you, including responding to your inquiries, sending order confirmations, providing customer service, and sending important notifications about our products or services.​

3. To improve our website, products, and services, and provide a personalized user experience based on your preferences.​

4. To send marketing communications, such as new product information and promotional activities, provided that you have explicitly agreed to receive such information. In accordance with the CAN-SPAM Act, you can unsubscribe at any time through the unsubscribe link in the email, and we will process your unsubscribe request within 10 business days.​

5. To comply with legal obligations, protect our legitimate rights and interests, and prevent fraud and illegal activities.​

Information Sharing​

We value your privacy and will not sell your personal information to third parties. However, we may share your information in the following cases:​

1. With third-party service providers who assist us in order processing, payment processing, logistics and delivery, data analysis, etc. These providers can only use your information within the scope of providing services to us, are required to abide by strict confidentiality obligations, and must not use the information for other purposes.​

2. To comply with laws, regulations, court orders, or government regulatory requirements, or to protect the safety of us, our users, or the public.​

3. In the event of corporate transactions such as mergers, acquisitions, or asset sales, your information may be transferred as part of the business assets, but the recipient will be bound by this privacy policy and must continue to comply with relevant U.S. laws regarding the protection of personal information.​

Information Protection​

We adopt reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or modification. These measures include but are not limited to encryption technologies, firewalls, access controls, and security protocols. However, due to the nature of the Internet, we cannot guarantee the absolute security of information transmission, and you assume the risk of using the Internet. Under the CCPA, you have the right to know the security measures we take to protect personal information.​

Your Rights​

Under applicable U.S. laws and regulations, particularly the CCPA, you may have the following rights:​

1. Right to Access: You may request a copy of the personal information we have collected about you. We will respond within 45 business days of receiving your request, and in special cases, it can be extended by 45 business days, and we will notify you in advance.​

2. Right to Correction: If you believe that the information we have collected about you is inaccurate, you can request a correction. We will verify your request and complete the correction within a reasonable time.​

3. Right to Deletion: Under certain circumstances, you can request us to delete your personal information, such as when the information is no longer used for the purpose for which it was collected and there is no need to retain it. Except for information that we are required to retain by laws and regulations.​

4. Right to Restrict Processing: You can request us to restrict the processing of your personal information, and we will evaluate and respond based on specific circumstances.​

5. Right to Data Portability: You can request us to provide your personal information in a structured, commonly used, and machine-readable format so that you can transmit it to another data controller.​

6. Right to Object to Processing: You can object to our processing of your personal information under certain circumstances, and we will carefully consider your reasons for objection.​

7. Right to Non-Discrimination: When you exercise the above rights, we will not discriminate against you, such as refusing to provide you with products or services, charging different prices or rates, etc.​

To exercise the above rights, please contact us using the contact information provided at the end of this policy. We may require you to provide necessary identity verification information to ensure that the request is made by you.​

Cookies and Similar Technologies​

Our website uses cookies and similar technologies to improve the user experience. Cookies are small text files stored on your device that help us remember your preferences, track website usage, etc. In accordance with relevant legal requirements, we will clearly inform you about the use of cookies and obtain your consent when you first visit the website (except for necessary cookies). You can refuse non-essential cookies by adjusting your browser settings, but this may affect some functions of the website.​

Third-Party Links​

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the privacy practices of these third-party websites. We recommend that you read their privacy policies before visiting these websites, as their privacy protection measures may differ from ours.​

Children's Privacy​

In accordance with COPPA, our website is not directed at children under the age of 13, and we do not intentionally collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from children under the age of 13, we will delete such information immediately. If you are a parent or guardian of a child and find that we have collected your child's information, please contact us so that we can delete it.​

Changes to the Privacy Policy​

We may update this privacy policy from time to time. When we make material changes, we will post the updated policy on the website, update the "Last Updated Date" at the top of the policy, and, as required by law, may notify you via email or other means. Material changes may include changes in the way information is collected, used, or shared, etc. We recommend that you review this policy regularly to understand how we protect your information.